Readers' help desk
Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.
Developers
How do developers and AI assistants connect?
Access product launches and manage listings via REST API or MCP—OAuth or API key required.
Badges and links
How badges earn your listing a dofollow link
Free listings require our badge on your site to publish. Badge links start nofollow; they turn dofollow based on your domain rating and spam checks. A free listing also needs a complete founder profile.
Pricing and payments
Bundle or done-for-you: which listing option?
Two paths to appearing on other launch sites: self-serve multi-site bundle or done-for-you service. Which suits your launch.
How do I order an Editorial founder feature?
Commission a paid article about your founder story, edited and published on New Product Launches.
Our refund rules
Payments are final. The reason for a take-down decides the refund: our decision or mistake, refunded; rule breach, not refunded.
What does the Front-page Featured slot cost and how long does it run?
The Featured launch is a paid placement lasting 7 days for $19. It labels your listing clearly and does not affect votes or rankings.
What each product and service costs
Our price list: products from paid launches to sponsorships, how to pay, and where VAT applies.
How VAT and invoicing work on New Product Launches
Prices shown here exclude VAT. Learn when it applies, how to enter your VAT number, and where to find your receipts.
How do I buy a Product review?
The Product review is a paid, maker-commissioned assessment that appears separately from community feedback on your listing.
Where do I enter a promo code or claim a gift?
How to apply discount codes in the cart, and how free and reduced-price gifts from our team reach you.
How do I sponsor a slot on New Product Launches?
Book a homepage, category or newsletter sponsorship slot, see your dates and track performance in your account.
Community
How do I get my listing on the billboard?
The billboard ranks listings by founder contributions in US dollars. It is a separate paid leaderboard, not voted on by the community.
How leaderboard rankings and Launch of the Week awards work
Three separate rankings track launches by votes, paid placement and domain authority. Top performers each week earn badges.
How does voting rank launches on New Product Launches?
Votes are cast by signed-in community members on live listings only, with strict fraud controls and no paid influence over the count.
How community reviews, comments and influence work
Write reviews, comment on launches, follow products, report issues and build influence through participation.
Your account
How do I claim and verify my company listing?
Prove you own your company's domain to become the listing owner and earn the Verified badge.
Updating your listing details after launch
Modify your product description, FAQs and links in the listing editor; updates publish instantly when saved.
Managing your email, data and account closure
Stop notice emails, change your sign-in email, download your data and close your account yourself.
Configure your notification channels and frequency
Set up email, Telegram or Slack alerts for product launches, votes and account activity. Some notices are mandatory.
Founder profile: fields required, and the hold on free listings
Free listings are held until the founder profile is complete and the badge verified. Paid launches are not held.
What each account page does
Navigate your account: where to manage listings, billing, profile, settings and help.
Update your company across multiple launch sites at once
Save changes to one listing and apply them to all your other listings of the same company, or to chosen sites only.
How do I upload or change my logo and screenshot?
Manage your product's logo and homepage screenshot through your listing editor.
Launching
How to add extra categories to your listing
Your first category is free; additional categories cost $5 in total (one fee covers all of them), up to 3 total.
Free or paid: which launch option suits you?
Free listings queue for weeks with locked content. Paid launches go live immediately with full profile and search engine visibility.
How to relaunch a product listing
Move your listing to a later launch week and preserve the votes it has earned.
How launch weeks work and moving your slot
Launch weeks run Monday–Sunday UTC. Paid launches start immediately or in a chosen week; free listings queue roughly 6-8 weeks out.
What profile sections open on a paid launch?
Free listings show five sections as locked. Paid launches unlock them all, plus upgrade your website link to dofollow.
How do I pay to make my listing a paid launch?
Upgrade your free listing to paid status for $5, unlock all profile sections, and choose when to go live.
Getting help
How to get help from New Product Launches
Access the help assistant on any page, or contact our team by email with your question.
Getting started
How to launch your product on New Product Launches
Submit your website, complete your profile, pick a plan and go live in the launch week of your choice.
Finding launches on New Product Launches: the lists and the listing page
The pages of this site and what each is for: weeks, categories, comparisons, founders, places, search, guides and email.
General
How do I write a founder story for my product?
Founder stories are written per product in your account and shown on the product's listing and your founder profile.
Reporting your monthly revenue
Owners can add one monthly revenue figure in US dollars. It is labelled self-reported, with its month and date.
Which video links can I use?
Everything about listing videos: links, kinds, order, playback and weekly checks.
Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.