How VAT and invoicing work on New Product Launches
Prices shown here exclude VAT. Learn when it applies, how to enter your VAT number, and where to find your receipts.
Updated
VAT on your purchase
All prices displayed are before VAT. Whether VAT is added depends on your location and status:
- UK customers: 20% VAT is added. You can supply a UK VAT number to remove it; the number will appear on your invoice.
- EU businesses: If you provide a valid VAT number (verified through VIES), reverse charge applies and no VAT is charged.
- EU consumers: VAT at your country's applicable rate is added.
- Rest of world: No UK VAT is charged.
The final amount, including any VAT due, is confirmed on the payment page before you complete your transaction.
Adding your VAT number
Enter your VAT number during checkout, or add it later in /account/billing. If the VIES verification service cannot confirm your number at that moment, VAT will be charged and you will receive notification.
Your invoices
Invoices are generated by Zinn Digital® Ltd (UK) and sent by email once payment clears. Download copies of all invoices and credit notes from /account/invoices. These are provided as PDF files.
Questions people ask
- I'm in the EU with a VAT number—will I be charged?
- Only if VIES can verify your number at checkout. If verification fails temporarily, VAT is charged; add or update your number in /account/billing and contact support.
- Where do I find my invoice after purchase?
- Check your email first. You can also download it anytime from /account/invoices as a PDF.
- Can I use a VAT number outside the UK or EU?
- No. VAT numbers are only accepted from UK and EU businesses. All other regions pay no UK VAT.